Encountering the "Your game data is abnormal" error in Call of Duty: Mobile can be frustrating, but there are several effective solutions to resolve it. This error can stem from various issues, including corrupted files, network problems, or unauthorized tools. Here’s a comprehensive guide on troubleshooting and fixing this issue:
1. Clear Cache and Data
Corrupted cache or data can often trigger the error. Clearing them can help resolve the issue:
Go to Settings on your device.
Navigate to Apps or Application Manager.
Find and select Call of Duty: Mobile from the list of apps.
Tap on Storage, then choose Clear Cache and Clear Data.
2. Reinstall the Game
Sometimes, reinstalling the game can effectively eliminate any corrupted files:
Uninstall COD Mobile from your device.
Visit the Google Play Store or Apple App Store.
Download and install the latest version of COD Mobile.
Log in with your credentials and check if the error persists.
3. Check for Updates
Ensure that both the game and your device are up to date:
Open the Google Play Store or Apple App Store.
Search for COD Mobile and update to the latest version if available.
Additionally, check for system updates in your device’s settings and install any pending updates.
4. Verify Network Connection
A stable internet connection is essential for uninterrupted gameplay:
Restart your router if using Wi-Fi.
Toggle mobile data off and on to refresh the connection.
Try connecting to a different network to check if the issue is network-related.
5. Contact Customer Support
If the error persists after trying the above steps, contact COD Mobile’s customer support for further assistance:
Open COD Mobile on your device.
Go to Settings, then select Customer Support or Help.
Describe the issue you’re facing and follow the instructions provided by the support team.
6. Avoid Unauthorized Tools
Using cheats or third-party tools can lead to game data abnormalities. Ensure fair play by avoiding any unauthorized modifications to the game.
7. Check for Server Issues
Sometimes, server maintenance or issues can cause connectivity problems:
Monitor COD Mobile’s official social media channels or website for announcements regarding server status.
If there are ongoing issues, wait until they are resolved by the game’s developers.
8. Reset Network Settings
Resetting your device’s network settings can help resolve underlying connectivity issues:
Go to Settings on your device.
Select System > Reset > Reset Network Settings.
Confirm the reset and restart your device.
9. Ensure Proper Game Environment
Ensure that your device settings are optimized for gaming:
Turn off Low Power Mode or any battery-saving features that might affect game performance.
Enable Do Not Disturb mode during gameplay to prevent interruptions.